IAV at CES 2019 in Las Vegas

A Journey Towards Digital Mobility

      A Journey Towards Digital Mobility

      Also in 2019 IAV will once more be presenting ist vision of the future of digital mobility.

      Our vision for tomorrow’s digital mobility is taking shape

      Connectivity and autonomous driving are two of the greatest driving forces behind future mobility. They will play a major role in defining how we move about in future. Increasingly, driving itself will no longer be the key task. Vehicle occupants become passengers, vehicles become means of transport and driving pleasure will take on completely new connotations. The whole automotive industry is facing a revolutionary paradigm shift. 

      Usability, comfort and what to do during the journey are aspects that are growing increasingly important and will play a crucial role in terms of the success of future mobility services. Entertainment, service and safety are the key pillars. It goes without saying that IAV is forging ahead with the development of future mobility in all its facets in order to present our customers with bespoke solutions.

      IAV will be presenting a selection of the latest developments at the CES 2019 in Las Vegas. We’ll take you on a fascinating journey towards tomorrow’s digital mobility. Come and joins us.


      Smart Service


      Service in Future

      When a vehicle needs servicing, this usually involves lengthy phone calls or e-mails between customer and repair workshop. In future, smart communication paired with autonomous mobility can be used to streamline these processes, from the moment when the service event occurs through to the actual repairs in the workshop. Connected cars open up exciting options: from the comprehensive information and involvement of the vehicle driver or owner, through innovative service offers, to increasing the efficiency of the workshop process.

      No room for uncertainty: audiovisual information is sent to the driver as soon as a service event occurs – either when the vehicle is due for servicing or when an unforeseen incident happens. The repair workshop is also informed at the same time. Remote diagnosis assesses the event automatically and advance how to proceed, e.g. under which conditions the motorist can continue the driving the vehicle. Short processes and constant information to the driver keep the situation transparent despite the current problem and give the driver all the reassurance s/he needs.

      The vehicle user or owner is also kept constantly up to date outside the vehicle. The service app keeps the repair workshop and the driver in touch. Appointments, status data, optional service add-ons, payment transactions – the app can be used to view and conclude all stages.

      Even before the vehicle arrives at the repair workshop, the staff is informed immediately of all the relevant details: current malfunction, statistical data (e.g. registration number, vehicle owner, chassis number), dynamic data (mileage, last servicing work) and also suitable predictive data generated by big data analysis (e.g. anticipated wear-and-tear on the brakes, service life of the low-volt battery). Automatically generated service add-ons based on these data is offered via the service app and can be directly ordered.

      IAV has joined forces with Arvato to show how new technology such as augmented reality (AR) can be useful at many points in the repair workshop, e.g. in visualizing complex, comprehensive service-information At a single glance, the service staff sees all relevant component information with visual highlighting of faulty parts, either on the tablet computer or with the AR glasses. This technology really comes into its own for remote service activities where specialists give remote instructions for carrying out certain repairs.

      A look ahead to the future reveals even more service potential. It is also conceivable to save the vehicle user from having to take the vehicle personally to the repair workshop. New mobility concepts could bring the car autonomously to the workshop and return it to the office car park, repairs completed and ready to drive home at the end of the day.

      Extra service: while the repairs are being carried out, predictive diagnosis makes it possible to forecast the wear-and-tear of other components to avoid having to come into the workshop again for work that can already be anticipated. These optional extras are also available using the app and can be requested directly by the driver…

    • IAV Messestand: NP-13

      3150 Paradise Rd
      Las Vegas, NV 89109, USA
      North Plaza/ Gold Lot

      IAV at CES – Where To Find Us

      Exhibition Times

      Tuesday, January 8:
      10 a.m. - 6 p.m.
      Wednesday, January 9:
      9 a.m. – 6 p.m.
      Thursday, January 10:
      9 a.m. – 6 p.m.
      Friday, January 11:
      9 a.m. – 4 p.m.


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