Compliance

Based on national and international standards, we go through the three levels of prevention, detection, and response.

Our compliance approach is based on a dedicated analysis of compliance risks. This means that we first identify potential triggers for rule violations and then align our compliance system to address these in the best possible way.

Code of Conduct English (PDF, 2 MB)

The Code of Conduct is supplemented by internal compliance policies, processes and specifications.

The IAV Supplier Code of Conduct forms the basis for reliable cooperation with our business partners. It is based on our values and rules of conduct and demands compliance with responsible procurement principles and the application of the same social and legal standards as those we implement in our company.

To adhere to our IAV Supplier Code of Conduct is a mandatory prerequisite for a lasting positive business relationship with IAV. In addition, we expect our business partners to ensure that their suppliers and their associated companies also comply with the standards set out in the Supplier Code of Conduct.

Supplier Code of Conduct English (PDF, 2 MB)

Human Rights Declaration (PDF)

IAV Compliance Reporting Channels

We trust our employees and business partners. At the same time, we are aware that there may be isolated situations in which applicable law is violated, resulting in significant risks – for IAV, but possibly also for our business partners. We therefore appreciate every report that is made to the best of our knowledge and belief and helps us to clarify and – as far as possible – remedy material legal violations.

Responsible body

Our investigation team at IAV – which is part of the Compliance Organization – is specifically trained for handing incoming reports, communicating with reporting persons and conducting internal investigations. The team assesses incoming reports impartially, observes the highest standards of confidentiality and acts fully independent in their decision-making process. The team reports directly to the Chief Compliance Officer.

Reporting channels

• All contact details can be found via the link below. The following reporting channels are available to you:
• Electronic „SpeakUp“Portal (both in writing and by telephone)
• E-Mail
• In-Person meeting

To arrange for an in-person meeting, please contact us directly.

Note: If you use the “SpeakUp” portal anonymously, please carefully write down the “case number” assigned to you by the system. Otherwise, we have no means to contact you in case of further questions due to your anonymity.

Area of application

Through the channels mentioned above, we mainly receive reports about significant compliance violations in IAV’s business environment. These violations usually occur when issues are connected to the following topics:

• Economic, corruption and tax offenses,
• Environmental crimes,
• Human rights violations,
• Antitrust infringements,
• Money laundering and terrorist financing offenses,
• Breaches of product safety regulations that may result in a violation of legal interests,
• Violations of approval regulations,
• Violations of data protection law.

Course of the procedure

You will receive a confirmation of receipt within seven days of submitting your notification, unless you have submitted your notification in a personal meeting on site. In order to gain a better understanding of the facts, it may be necessary us to contact you in order to provide any queries or to request further documentation.

The processing of incoming information shall always take place within a reasonable period.

You will generally be informed within three months of the result of the clarification of the facts and the remedial measures required in each individual case. In exceptional cases, it may take longer for particularly complex matters. We will of course also inform you of this within three months of receiving your report and let you know when you can expect the investigation and processing of the matter to be completed.

If your concern is not (sufficiently) related to IAV or it is not in scope of our responsibilities, we will advise you on finding an alternative way to help you to address it.

Whistleblower protection

Whistleblowers are comprehensively protected against reprisals. If, despite the preventive measures taken, discrimination occurs in individual cases as a result of a report, the persons responsible for the discrimination will be sanctioned in accordance with the statutory provisions.

Confidentiality

IAV treats all information and details provided confidentially. In particular, care is taken to ensure that no conclusions can be drawn about your identity when clarifying the facts.

If it is necessary to disclose your identity to other bodies in order to clarify the facts, the Compliance Organization will obtain your consent in advance in accordance with the statutory requirements.

Our answer to risks in the development process is our Technical Compliance. By specifically demanding compliance-relevant work steps at certain points in the course of a project, we contribute to maximum transparency and compliance with regulations.

To support this, IAV has a network of experts across all our technical divisions who are available to executives and employees to answer questions on technical compliance. The network consists of employees from various specialist areas. This ensures that our technical units receive optimum advice and support.

Our technical compliance experts are particularly active in the following areas

• Product safety
• Quality assurance
• Research and development

We ensure that all relevant criteria are considered in decision-making in an interdisciplinary manner, even in situations where we, together with our customers, venture into new technological territories where no explicit legal regulations exist yet.

With our Technical Compliance we offer customers the assurance that all our services comply with laws and regulations.

Sustainability Report 2024

Supplier Code of Conduct 2024

DICO Deutsches Institut für Compliance e.V.

BCM Berufsverband der Compliance Manager

We kindly ask our customers and partners to refrain from giving gifts to our employees. This applies in particular to gifts as part of business transactions or on personal occasions or religious or national holidays such as Christmas and New Year.

We also do not want gifts to be sent to private addresses and appreciate it very much when our customers and partners ensure that our employees do not have the embarrassment of having to refuse, reject or return gifts.

This is another important step for us in strengthening and safeguarding our compliance claim. For us, good business relationships are based on mutual trust and respect and do not require gifts.

We thank our business partners for their understanding.